At Delice Peri Peri Goring, we are committed to providing you with the finest dining experience, and your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your order, please review our refund policy below:

1. Cancellation of Orders:

   • You may cancel your order within a reasonable time frame after placing it. Please contact our customer support team promptly to request cancellation.

2. Refund Eligibility:

   • Refunds will be considered in the following circumstances:
     • Quality Issues: If the delivered food does not meet our quality standards.
     • Order Errors: In the event of incorrect items delivered, missing items, or other order discrepancies.

3. Refund Process:

   • To initiate a refund, please contact our customer support team at t2176ma@gmail.com within a reasonable time frame from the delivery or pickup time.
   • Provide your order number, a description of the issue, and any relevant supporting documentation such as photographs if applicable.

4. Refund Amount:

   • The refund amount will be determined based on the nature of the issue. Refunds may cover the entire order amount or a partial refund depending on the circumstances.

5. Refund Method:

   • Refunds will be processed through the same payment method used for the original order. If the payment was made online, the refund will be credited to the same card or account.

6. Timeline for Refunds:

   • Refunds will be processed as quickly as possible. However, please allow a reasonable amount of time for the transaction to reflect in your account.

7. Contact Information:

   • For any refund-related inquiries, please contact our customer support team at t2176ma@gmail.com

8. Refund Exceptions:

   • We reserve the right to deny refunds in cases where the issue is not within our control or if the request is made after an unreasonable amount of time has passed.

9. Changes to Refund Policy:

   • Delice Peri Peri Goring reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

By placing an order with Delice Peri Peri Goring, you acknowledge that you have read, understood, and agreed to our refund policy. We appreciate your trust in us, and we are here to ensure your dining experience is nothing short of delightful.

Thank you for choosing Delice Peri Peri Goring!